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Acer Palmatum Sherwood Flame

Acer Palmatum Sherwood Flame

Japanese Maple

A selected red leaf Japanese Maple a cultivar from Burgundy lace with a smaller leaf and better colour. Vigorous growth habit with a broad top. Leaves open purple to burgandy in sprng snd summer turning red in autumn. Prefers full sun.

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About Us This web site is owned and operated by Golden Hill Nuseries who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Golden Hill Nurseries
Lordsfield, Goudhurst Road, Marden, Tonbridge, Kent TN12 9LT UK
Phone: 01622 833218
Fax: 01622 832528
Email: enquiries@goldenhillplants.com

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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept all card payments except American Express and Dinners Club over the telephone. If you wish to pay online, we accept PayPal payments.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Processing and Delivery Times

We will process your order as soon as possible, however because we are a working nursery and subject to the weather conditions we ask you to allow 15 working days after receiving cleared payment for delivery, regardless of destination, however we normally deliver within 7 days. Delivery will be anytime during the working day, we are unable to confirm a time.

However once we have received cleared payment and processed your order delivery time (Subject to weather conditions) is usually the following

In cool weather conditions

Dispatch is Monday to Thursday delivery is a next day courier service.

In hot weather conditions

Dispatch is Monday to Thursday delivery is a next day courier service.

Please note we do not dispatch at weekends and bank holidays. We do not dispatch when the weather is either too hot or to cold. This is because we like to make sure the plants are in transit for as shorter time as possible.

Deliveries will be suspended 1 week before 25th December and re-commence 1st week of the New Year

Packing

The plants will be securely packaged usually in boxes. If its a bulk order of alot of plants we sometimes use pallet delivery service that takes 2 days.

Delivery Schedule We deliver your order right away. We will normally send your order to you in 15 business days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security No card details that are taken over the telephone are stored electronically. Manually taken card details are stored securely and regularly distroyed.
Guarantee Your custom is important to us, which is why we offer 100% guarantee. If you are not satisfied with the products you receive we offer 100% refund upon return of the items (excluding postage) within 5 days of receipt.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01622 833218 (International +44 (0) 1622 833218 or fax us on 01622 832528 or write to us at Golden Hill Nurseries, Lordfield, Goudhurst Road, Marden, Kent, TN12 9LT, UK
Privacy Policy Golden Hill Nurseries do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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